Privacy Policy
BRENTEK Computer Solutions, BRENTEK Computer Academy and associated BRENTEK services respect your privacy. This policy explains what information may be collected through our website, why it is collected, and how it is used.
1. Information We May Collect
- Name and contact details submitted through enquiry, admission, support or booking forms.
- Mobile number, email address and address/location details when you voluntarily provide them.
- Course, laptop rental, IT service or nursery/plant request details needed to respond to your request.
- Technical information such as browser type, device information, IP address and basic website usage data where collected by the website or analytics/security services.
2. How We Use Information
- To respond to requests, admissions, rental requests, support requests and orders.
- To process bookings, payments, course registrations, service calls and related records.
- To communicate important information about your request or transaction.
- To maintain website security, prevent misuse and improve website performance.
- To comply with applicable legal, accounting and regulatory requirements.
3. Cookies and Analytics
The website may use essential cookies or similar technologies for sessions, security and website functionality. If analytics, advertising or other third-party tools are enabled, they may collect usage information according to their own privacy policies. Website administrators should keep the list of active third-party tools accurate.
4. Sharing of Information
We do not sell personal information as a business practice. Information may be shared with service providers, payment processors, hosting providers, technology providers or authorities when reasonably necessary to provide a requested service, protect the website, process a transaction, or comply with law.
5. Data Security
Reasonable technical and organisational measures are used to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, business records, dispute handling, security and applicable legal requirements.
7. Your Choices
You may contact BRENTEK to ask about personal information submitted through the website, request correction of inaccurate information, or ask a question about its use, subject to applicable law and legitimate record-keeping requirements.
8. Children
Parents or guardians should supervise minors when submitting personal information or enrolling in online activities. Do not submit unnecessary sensitive information through public website forms.
9. Policy Updates
This policy may be updated when website features, services or legal requirements change. The latest version will be published on this page.